Developed by Renk Bilişim on the Microsoft PowerApps platform, the Request Tracking System enables organizations to digitalize and streamline their request management, approval workflows, and departmental coordination, ensuring faster response times, transparency, and accountability.
Through seamless integration with SharePoint, Power Automate, and Power BI, all incoming requests are centralized, categorized, assigned, and tracked from submission to completion — all within a single, unified digital environment.

The system supports various types of requests, including IT support, maintenance, procurement, HR, and administrative services, allowing each department to manage its own workflows efficiently.
Employees can easily create and submit new requests using the intuitive PowerApps interface, while Power Automate workflows handle automatic routing, notifications, and approvals.

With integrated Power BI dashboards, managers can view detailed analytics on request volume, response time, and team performance in real time.
Built with Renk Bilişim’s Power Platform expertise, the system helps organizations increase operational efficiency, reduce bottlenecks, and support their digital transformation goals.

🔹 How It Works

The PowerApps Request Tracking System allows users to submit new requests directly from their desktop or mobile device.
Each request automatically triggers a Power Automate workflow, routing it to the appropriate department or approver.
Statuses such as Pending, In Progress, or Completed are updated in SharePoint for full transparency.

All request data is securely stored and can be filtered by type, priority, or request owner.
Power BI analytics provide management with insights into request trends, department workloads, and service-level performance, helping optimize response efficiency and resource planning.